Legal

Terms of Service

Effective Date: June 19, 2026  ·  tobix.ai

These Terms of Service ("Terms") govern your access to and use of the Tobix platform ("Tobix", "we", "our", or "us") available at tobix.ai. By signing up or using Tobix, you agree to be bound by these Terms.

1. The Service

Tobix is an AI-powered recruitment management platform for staffing agencies and recruitment firms. The platform provides:

Tobix does not guarantee recruitment outcomes, candidate placement, or hiring results. AI-generated insights are for informational purposes and should be used alongside human judgment.

2. Eligibility

You must be at least 18 years old and have the authority to enter into a binding agreement on behalf of yourself or your organization. By using Tobix, you represent that you meet these requirements.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at support@tobix.ai if you suspect unauthorized access.

4. Acceptable Use

You agree to use the platform only for lawful purposes and in accordance with these Terms. You must not:

5. Candidate Data Responsibility

You are the data controller for all candidate information you store in Tobix. You are responsible for ensuring you have a lawful basis (such as consent or legitimate interest) to collect and store personal data about candidates. Tobix processes this data on your behalf and in accordance with our Privacy Policy.

6. Subscription Plans & Payments

Tobix offers the following plans:

All payments are processed securely through Razorpay. By subscribing to a paid plan, you authorize Tobix to charge the applicable amount on a recurring basis using the payment method you provide.

7. Refund Policy

All subscription payments are final and non-refundable, except as required by applicable law. If you believe you have been charged in error, contact support@tobix.ai within 7 days of the charge and we will review your case.

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period and your access continues until then.

8. Intellectual Property

All software, design, trademarks, and platform content are owned by or licensed to Tobix. Your use of the platform does not grant you any ownership rights. You retain full ownership of all candidate and client data you add to your workspace.

9. AI-Generated Content

Tobix uses artificial intelligence to generate candidate scores, summaries, and recommendations. AI outputs may contain errors or omissions. You are solely responsible for decisions made based on AI-generated content. Tobix shall not be liable for any outcome resulting from reliance on AI-generated insights.

10. Service Availability

We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or experience downtime outside our control. We will endeavor to give advance notice of planned maintenance where possible.

11. Limitation of Liability

To the maximum extent permitted by law, Tobix shall not be liable for:

Our total liability to you for any claim arising under these Terms shall not exceed the amount you paid to Tobix in the 3 months preceding the claim.

12. Termination

We may suspend or terminate your access to Tobix if you violate these Terms, engage in fraud, or for any other reason at our discretion with reasonable notice. Upon termination, your right to access the platform ceases and we will retain your data for 30 days before deletion.

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or an in-app notice at least 14 days before they take effect. Continued use of the platform after that date constitutes your acceptance of the revised Terms.

15. Contact

For questions about these Terms:

Tobix
Email: support@tobix.ai
Website: tobix.ai